Thank you for shopping at UrbanStep Shoes! We pride ourselves on providing reliable and timely shipping to every customer. Below is an overview of how we process and ship orders.

🕒 Processing Time
All orders are typically processed and shipped within 1-3 business days. Orders received on weekends or holidays will be processed the next business day.

Processing times may be slightly longer during peak season (November-January).

You will receive an email with tracking details immediately after your order is shipped.

🚀 Shipping Services
We offer a variety of shipping options:

Standard Shipping (3-6 business days)

Express Shipping (1-2 business days)

In-store Pickup (Minot, ND only) - Email to schedule a pickup.

The carriers we use include FedEx, USPS, and UPS. The choice of carrier is based on the efficiency of delivery to your location.

🧾 Shipping Costs
Shipping is free.

At checkout, you can choose an express delivery service with a calculated price.

🌐 Shipping Area
Currently, we only ship within the continental United States. International shipping is not available at this time.

🔍 Tracking & Support
Once your item has shipped, we will email you a tracking number. If you have not received your item within 72 hours of purchase, please email [email protected] or call us at +1 (701) 555-7924.

We are always here to help you track your order or answer any shipping-related questions.